Privacy Policy

INTRODUCTION

Your privacy is important to us, so this document explains what data we collect from users, how we use it, and for what purposes, among other things. Users aged 14 and over may register without prior parental, guardian, or legal representative consent. For users under 14 or those legally incapacitated, parental, guardian, or legal representative consent is always required.

For your information, we will never ask for more information than we actually need for the services required; we will never share it with third parties, except when legally required or with your prior authorization; and we will never use your data for any purpose other than those previously indicated.

As a User, you should carefully read this Privacy Policy regularly and whenever you enter your personal data, as it may be modified. The provider reserves the right to make changes to the information contained on the website in order to comply with regulations or update this Policy. The provider is not obligated to notify Users of changes made; their publication on the website is sufficient.

DATA CONTROLLER:

Identity: ZARC4ENDO SA (also the service provider) 

NIF:  A52575776

Postal address:  CARRER ROSA DELS VENTS, 9-15, 08338, PREMIA DE DALT, BARCELONA

Email:  rgpd@zarc4endo.com

ZARC4ENDO SA , as the website owner, in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and other applicable regulations on personal data protection, and with Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary technical and organizational security measures to guarantee and protect the confidentiality, integrity and availability of the data entered.

METHODS OF OBTAINING DATA, WHAT DATA WE COLLECT AND ITS PURPOSE:

The data we collect, how we obtain it, and the purpose of the processing are as follows:

• Contact form and/or information request:
  • Required information: NAME AND SURNAME, DENTAL CLINIC, EMAIL, TELEPHONE COUNTRY, OBSERVATIONS.
  • Purpose: to respond to inquiries and/or provide information requested by the User;
  • Legal basis: User consent.
• Downloading content as a member:
  • Required information: NAME AND SURNAME, DENTAL CLINIC, EMAIL, TELEPHONE, COUNTRY.
  • Purpose: to update and send content to you as a subscriber.
  • Legal basis: user consent.
• To carry out the contractual relationship and the similar administrative, tax and accounting procedures that are necessary under current legislation
  • Required information: name and surname, telephone number, address, ID number, email, signature;
  • Purpose: to carry out the provision of the contracted services and the internal commercial, tax and administrative management;
  • Legitimation: contractual relationship.

You can revoke your consent at any time by sending a letter with the subject line “Unsubscribe” to the email address provided.

In accordance with the LSSICE (Spanish Law on Information Society Services and Electronic Commerce), ZARC4ENDO SA  does not engage in spam practices; therefore, it does not send unsolicited commercial email communications. Consequently, in all communications received from the provider, the user has the option to revoke their express consent to receive our communications.

We will not process your personal data for any purpose other than those described, except as required by law or court order.

Your personal data will not be processed for automated decision-making.

Failure to provide the requested personal data or to accept this privacy policy will make it impossible to achieve the purposes described above.

In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of the administrative, tax and accounting obligations that are necessary under current legislation will be the prior existence of the commercial relationship established between the parties.

DATA RETENTION PERIOD:

Your data will be kept for as long as necessary to fulfill the purpose for which it was collected, as required by law or court order, and until you withdraw your consent or exercise your right to erasure, objection, or restriction of processing. However, we will retain your data for the periods legally stipulated in applicable regulations.

RECIPIENTS OF ASSIGNMENTS OR TRANSFERS:

ZARC4ENDO SA  will provide information to law enforcement agencies under a court order or as required by law. The information provided will be limited to that which the service provider has at that time. ZARC4ENDO SA will transfer data internationally when using the following tools necessary for carrying out its activities, and may store your data. These tools are:

• Google Analytics: to analyze and measure how users use the website through cookies. The information generated and collected by these cookies regarding website usage (including IP address) will be directly transmitted to and stored by Google, Inc., located at 1600 Amphitheatre Parkway, Mount View, CA 94043, Delaware, USA (“Google”), on its servers in the United States. Google, Inc. adheres to the EU-U.S. Data Privacy Framework, approved by the European Commission.

The information you provide to us through this website and the application will be hosted on the servers of ZARC4ENDO SA , contracted from the company that provides the web hosting service.

The processing of data from the aforementioned entities, as well as any other tool used by the provider, is regulated by a data processing agreement between the provider and this company.

RIGHTS OF INTERESTED PARTIES:

As a User-Interested Party, you may request the exercise of the following rights before ZARC4ENDO SA by submitting a written request to the postal address at the top of this document or by sending an email to rgpd@zarc4endo.com, indicating as the subject: “DATA PROTECTION: RIGHTS OF DATA SUBJECTS”.

Rights:

• Right of access:  allows the interested party to know and obtain information about their personal data being processed.
• Right of rectification : allows you to correct errors and modify data that turns out to be inaccurate or incomplete.
• Right to erasure : allows for the deletion of data that is inadequate or excessive.
• Right to object : the right of the interested party to prevent the processing of their personal data or to have such processing cease.
• Limitation of processing : involves marking the stored personal data in order to limit its future processing, for the exercise or defense of claims.
• Data portability : facilitating the provision of data being processed to the data subject, so that they can transmit it to another controller without impediment.
• Right not to be subject to automated individual decisions (including profiling) : right not to be subject to a decision based on automated processing which produces legal effects or significantly affects you.

As a User, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of the processing carried out before.

You also have the right to lodge a complaint with the supervisory authority if you believe that your rights relating to the protection of your data may have been violated (aepd.es).

ADDITIONAL INFORMATION

SECURITY MEASURES:

The data you provide will be treated confidentially. The service provider has adopted all necessary technical and organizational measures and levels of protection to guarantee the security of data processing and prevent its alteration, loss, theft, unauthorized processing, or access, in accordance with the current state of technology and the nature of the data stored. Furthermore, it is guaranteed that the processing and recording of data in files, programs, systems, or equipment, both local and at data centers, comply with the integrity and security requirements and conditions established by current regulations.

LANGUAGE

The language applicable to this privacy policy is Spanish. Therefore, in the event of any discrepancy between the Spanish version and any versions provided in other languages, the Spanish version shall prevail. 

SOCIAL NETWORKS

We inform you that ZARC4ENDO SA  may have a presence on social media. The processing of personal data of individuals who become followers on social media (and/or establish any link or connection through social media) to ZARC4ENDO SA ‘s official pages will be governed by this section, as well as by the terms of use, privacy policies, and access regulations of the relevant social media platform, which have been previously accepted by the user.

ZARC4ENDO SA  will process your data for the purposes of properly managing your presence on the social network, informing you of activities, products or services of the provider, as well as for any other purpose that the regulations of the Social Networks allow.

The publication of content is prohibited:

• That they are allegedly illegal under national, community or international regulations, or that they carry out allegedly illegal activities or contravene the principles of good faith.
• Content that violates fundamental human rights, is discourteous online, is annoying or may generate negative opinions among our users or third parties, and in general any content that ZARC4ENDO SA  considers inappropriate.
• And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of private life, consumer protection and intellectual and industrial property rights.

ZARC4ENDO SA also  reserves the right to remove from the website or corporate social network, without prior notice, any content that is considered inappropriate.

In any case, if you submit personal information through the social network, ZARC4ENDO SA  will be exempt from liability in relation to the security measures applicable to this platform; and the User, if they wish to know them, must consult the corresponding specific conditions of the network in question. 

PUBLICATION OF YOUR TESTIMONY

Should you wish to publish your opinion on the website, please be advised that the data you provide will be processed to address your suggestions, experiences, or opinions regarding our products and/or services, for publication on the website to help other users. Your data will be retained as long as there is a mutual interest in maintaining the purpose of the processing. When it is no longer necessary for this purpose, it will be deleted with appropriate security measures to ensure either the pseudonymization of the data or its complete destruction. Testimonials will be published on our website. The only personal data published in your testimonial will be your name. 

Use of reCAPTCHA

This website uses the reCAPTCHA service provided by Google LLC to protect forms and prevent automated submissions (spam). Within the framework of this service, the data controller is the owner of this website, while Google acts as the data processor. reCAPTCHA analyzes user behavior to determine whether the interaction is being carried out by a natural person. To do this, it may collect data such as IP address, browser information, operating system, mouse movements, time spent on the page, and other interaction variables.

This data is processed based on the legitimate interest of the controller in ensuring the security of the website and preventing malicious automated access.

You can find more information about how Google processes data at:

https://policies.google.com/privacy.

CHANGES TO THIS PRIVACY POLICY

ZARC4ENDO SA  reserves the right to modify this policy to adapt it to new legislation or case law.

REVOCABILITY

The consent given, both for the processing and transfer of data of the interested parties, is revocable at any time by notifying ZARC4ENDO SA  in accordance with the terms established in this Policy for the exercise of rights. This revocation will in no case have retroactive effect.

LEGISLATION

In general, the relations between ZARC4ENDO SA  and the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction to which the parties expressly submit, with the Courts and Tribunals of BARCELONA being competent for the resolution of all conflicts arising from or related to its use.